Reference

How We Protect Your Personal Data

At paito newyorkmid, your personal data — account details, transaction records via DANA, OVO, GoPay or QRIS, and device activity — is handled with clear retention rules and…

Data encrypted in transitDANA, OVO, GoPay & QRIS transaction privacyAccessible account data controlsRetention policy clearly statedContact us to update or delete your data
paito newyorkmid How We Protect Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review what data we hold about you, correct an inaccuracy, or request deletion of your account records, our privacy support team is reachable through three direct channels.

Live Chat Open the chat widget from any page on paitonewyorkmid.xyz and select 'Privacy & Data' from the menu. Agents are available 08.00–23.00 WIB, seven days a week, to handle data inquiries.
Email Support Send your data request to our privacy address found in the footer of paitonewyorkmid.xyz. Include your registered email and the specific data action you require; we respond within 24 hours on business days.
Account Settings Panel Log in, go to Account Settings, then select 'My Data'. From there you can download a copy of your stored profile data or submit a deletion request directly, without needing to contact support first.
DATA HANDLING STANDARDS

Six Ways We Handle Your Data Responsibly

Our data practices are built around keeping your account information accurate, accessible to you, and protected from unauthorised access.

Cookie Usage

We set session cookies to keep you logged in and analytics cookies to measure page performance. No third-party advertising cookies are placed without your explicit consent via the cookie banner shown on first visit.

Account Security

Passwords are hashed and never stored in plain text. Two-step verification is available in Account Settings and we recommend enabling it, especially if you access the platform on shared devices.

Payment Data Isolation

Your QRIS, GoPay, OVO or DANA payment identifiers are processed by certified payment gateways and never stored on our primary application servers. We receive only a transaction reference and status confirmation.

Data Retention Policy

Active account data is retained for the life of your account. After account closure, most personal data is deleted within 90 days, except transaction records held as required by applicable Indonesian financial regulations.

Your Right to Access

You can request a full export of your personal data at any time through the Account Settings panel or by emailing our privacy team. We deliver the export in a readable format within seven working days of receiving your request.

Third-Party Sharing Limits

We share data only with partners essential to operating your account — payment processors, fraud-detection services and our hosting provider. Each partner is contractually bound to use your data solely for the stated purpose.

Your Privacy Questions Answered

These are the questions our account holders ask most often about how their personal data is managed at paito newyorkmid. If your question is not covered here, reach our privacy team via live chat between 08.00 and 23.00 WIB or by email for a written response within one working day.

We collect your name, email, phone number, and the payment identifiers you use — such as your DANA or OVO account reference. We also log your device type and IP address for security and fraud-prevention purposes only.

We share data only with payment processors handling DANA, OVO, GoPay or QRIS transactions, our fraud-detection service, and our hosting provider. No third party receives your data for marketing or advertising without your explicit consent.

Most personal profile data is deleted within 90 days of account closure. Transaction records may be retained longer where Indonesian financial regulations require it, but are not used for any other purpose after closure.

Log in and go to Account Settings, then select 'My Data' to download your profile export. You can also email our privacy team through the contact address in the site footer; we deliver exports within seven working days.

Yes. Submit a deletion request via the Account Settings panel or through email support. We process deletion within 90 days, retaining only the transaction records we are legally required to keep under applicable regulations.

No. GoPay, QRIS, DANA and OVO payment identifiers pass through certified third-party payment gateways. We store only a transaction reference and status code — your full payment credentials are never held on our servers.

We use session cookies for login continuity and analytics cookies for page-performance measurement. You can manage or withdraw cookie consent at any time via the cookie banner, accessible from the footer on every page of paitonewyorkmid.xyz.