What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also
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log device type, browser, and IP address for fraud-detection purposes. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling QRIS or GoPay transfers — is limited strictly to what is needed to complete each transaction.
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Access to our services depends on local law, and the data we request may vary accordingly. Retention periods differ by data category: account credentials are held for the life of your account, while transaction logs are kept for the period required by applicable financial regulations.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.